A refrigerator is an essential appliance in any household, and its sudden failure can be both inconvenient and stressful. Whether it stops cooling, makes unusual noises, or refuses to turn on, knowing how to respond can save your food and potentially the appliance itself. At Machine Repair Nairobi, we’re committed to helping Nairobi residents navigate these situations with practical steps. This informative and instructive article outlines what to do when your fridge stops working suddenly, empowering you to act effectively before calling in professional help.

Step 1: Assess the Situation

When your fridge stops working, the first step is to evaluate the problem calmly and systematically. Begin by observing the symptoms:

• No Power: Is the fridge completely off, with no lights or sounds?
• Not Cooling: Does it run but fail to keep food cold?
• Unusual Noises: Are there loud hums, clicks, or rattles?

Take note of these details, as they will help you or a technician identify the issue. At Machine Repair Nairobi, we recommend staying observant to provide accurate information for faster repairs.

Step 2: Check the Power Supply

A sudden fridge failure often relates to power issues. Before assuming the appliance is broken, verify the following:

• Plug and Socket: Ensure the fridge is securely plugged in and the socket is functional. Test the socket with another device, like a lamp.
• Circuit Breaker: Check your home’s electrical panel to see if the breaker has tripped. Reset it if necessary.
• Power Cord: Inspect the cord for visible damage, such as cuts or fraying.

If the power supply is intact but the fridge still doesn’t work, the issue may lie within the appliance itself. Machine Repair Nairobi advises against using damaged cords, as they pose safety risks.

"A tripped breaker accounts for 20% of sudden fridge failures, making it an easy fix if caught early."
— Electrical Safety Foundation

Step 3: Inspect the Temperature Settings

Sometimes, the problem isn’t a failure but an accidental adjustment. Check the thermostat or digital controls:

• Dial or Display: Ensure the temperature isn’t set too high (e.g., above 5°C for the fridge or 0°C for the freezer).
• Reset if Needed: Adjust to the recommended settings—3-5°C for the fridge and -18°C for the freezer—then wait an hour to see if cooling resumes.

If the settings were off and the fridge restarts, monitor it closely. Machine Repair Nairobi suggests keeping a thermometer inside to confirm proper cooling.

Step 4: Prevent Food Spoilage

While troubleshooting, protect your perishable items:

• Keep Doors Closed: Avoid opening the fridge or freezer unnecessarily, as a closed unit can stay cold for 4-6 hours (fridge) or 24-48 hours (freezer) if full.
• Use Coolers: Transfer critical items like meat, dairy, and leftovers to a cooler with ice packs if available.
• Assess Damage: Discard food that’s been above 5°C for more than two hours to avoid health risks.

Acting quickly can minimize waste, a priority Machine Repair Nairobi emphasizes during fridge emergencies.

"Food safety is critical—bacteria grow rapidly in temperatures between 5°C and 60°C."
— Food Standards Agency

Step 5: Perform Basic Troubleshooting

If power and settings aren’t the issue, try these simple checks:

• Clean the Condenser Coils: Dust buildup can overheat the fridge. Unplug it, locate the coils (usually at the back or bottom), and gently brush or vacuum them clean.
• Check Ventilation: Ensure the fridge isn’t pushed too close to a wall, blocking airflow. Leave at least 5-10 cm of space around it.
• Listen for the Compressor: If it’s silent or clicking repeatedly, the compressor may have failed—a job for professionals.

These steps may resolve minor issues, but persistent problems require expert attention. Machine Repair Nairobi warns against tampering with internal components without training.

Step 6: Know When to Call a Professional

If your fridge remains non-functional after these steps, it’s time to seek help. Signs you need a technician include:

• No cooling despite power and proper settings
• Persistent strange noises or vibrations
• Water leaks or excessive frost buildup

At Machine Repair Nairobi, our skilled technicians are ready to diagnose and repair complex faults, from compressor issues to refrigerant leaks. Contacting us early can prevent further damage.

"Professional repairs can save up to 70% of the cost of a new fridge if addressed promptly."
— Appliance Repair Insights

Step 7: Prepare for the Technician’s Visit

To ensure a smooth repair process, take these preparatory actions:

• Clear the Area: Move items around the fridge for easy access.
• Note Symptoms: Write down what you’ve observed and any steps you’ve tried.
• Unplug Safely: If the fridge is still plugged in, disconnect it before the technician arrives, unless instructed otherwise.

Machine Repair Nairobi values this preparation, as it helps us resolve your issue efficiently.

A fridge that stops working suddenly doesn’t have to spell disaster. By following these steps—assessing the problem, checking power and settings, protecting food, troubleshooting, and calling professionals when needed—you can manage the situation effectively. Machine Repair Nairobi is here to support you with expert repairs across Nairobi County. If your fridge fails, don’t hesitate to reach out to us for fast, reliable service. Keep your appliance running and your home stress-free with our help!