Why is my washing machine not completing cycles?

WHY IS MY WASHING MACHINE NOT COMPLETING CYCLES?

A washing machine that does not complete its cycles can be frustrating. It may stop midway, get stuck in one phase, or reset unexpectedly. Understanding why this happens helps you fix the issue or decide when to call a professional.

POWER AND ELECTRICAL ISSUES

The first thing to check is the power supply. If your washing machine loses power during a cycle, it will stop. This may be caused by:

• A loose plug

• A faulty socket

• A tripped circuit breaker

• Power surges or outages

Unplug the machine and plug it into a different socket. If it still stops, check your main switchboard to see if any breakers have tripped. Fluctuating power can also damage the control board, which may lead to cycle interruptions.

FAULTY LID OR DOOR SWITCH

Washing machines have safety locks on the door or lid. If the switch is damaged or loose, the machine may think the door is open and stop the cycle. This is common in top-load machines with worn-out lid sensors.

Try pressing the lid/door gently to see if the cycle resumes. If it does, the switch may need replacement.

DRAINAGE PROBLEMS

If the machine cannot drain water, it will not move to the next phase of the cycle. Reasons include:

• Clogged drain hose

• Blocked filter

• Faulty drain pump

Remove the lower panel of your machine (usually at the front or back) and check the drain pump filter. If it is blocked with debris, clean it out. Also inspect the hose for bends or clogs.

A washing machine must empty completely before it starts spinning. If not, the cycle may freeze.

UNBALANCED LOAD

An unbalanced load can confuse the washing machine’s sensors. If clothes gather on one side, the drum may not spin properly. The machine will attempt to rebalance or pause the cycle entirely.

Stop the cycle, open the machine, and rearrange the clothes evenly. Overloading or washing a single heavy item like a blanket can also cause this problem.

MALFUNCTIONING CONTROL BOARD OR TIMER

The control board or timer manages every stage of the wash cycle. If either part fails, the cycle may stop at random points.

Signs include:

• Machine stopping at the same point every time

• Display showing an error code or flashing lights

• Machine resetting itself

These parts are expensive and complex. You may need a technician to test and replace them.

WATER SUPPLY ISSUES

Washing machines need a steady water flow. If water enters too slowly or not at all, the machine may stop.

Possible causes:

• Closed or partially open water tap

• Blocked inlet filter

• Low water pressure

Make sure the tap connected to the machine is fully open. You can also remove and clean the filter located at the water inlet.

FAULTY SENSORS

Modern washing machines use various sensors to monitor water levels, temperature, and load weight. If a sensor fails, it may cause the machine to pause or end the cycle early.

This issue often requires diagnostic tools. Some machines show error codes on the display. Check your manual to understand what the code means.

CALLING A TECHNICIAN

If you have checked all the common issues and the machine still does not complete cycles, it may be time to call a professional. Look for an authorized repair service for your brand. Keep a note of any unusual noises or error codes to help with diagnosis.

PREVENTION TIPS

• Do not overload the machine

• Use the right detergent

• Check and clean filters regularly

• Inspect hoses for clogs or bends

• Ensure the machine is on a flat surface

Regular maintenance and proper use can prevent many issues with washing cycles. If the problem continues, it is best to get expert help before the machine develops further damage.

Are you facing issues with your washing machine in Nairobi? Don't worry, as professional washing machine repair services in the bustling capital city of Kenya are readily available to assist you. Whether you're a homeowner or a business owner, a broken washer is bad.