What causes a washing machine to stop suddenly?

WHAT CAUSES A WASHING MACHINE TO STOP SUDDENLY?

A washing machine may stop working suddenly for many reasons. Some of the causes are simple and easy to fix. Others may need the help of a technician. If your machine stops during a cycle, do not panic. This article will explain the most common reasons for this problem and what you can do.

POWER SUPPLY ISSUES

The most common reason is a power problem. If the power goes off even for a second, the machine may stop. Always check the power cord, plug, and circuit breaker. If there is a power surge or the socket is faulty, it can cut power to the machine.

Tip: Try plugging another device into the same socket. If it doesn’t work, the issue is with the power source, not the machine.

DOOR NOT CLOSED PROPERLY

Most modern machines have a door sensor. If the door is not shut completely, the machine will stop or not start at all. Sometimes the latch gets loose or broken. This stops the machine for safety reasons.

Solution: Open the door and shut it again firmly. If the door still does not lock, the door switch or latch may need replacement.

WATER SUPPLY PROBLEMS

Washing machines need a steady water supply. If the water stops flowing, the machine will pause or stop completely. This usually happens if there is low water pressure or the inlet hose is blocked.

Check these:

• Make sure the water tap is open

• Remove the hose and clean the filter

• Look for any bends or blockages in the pipe

UNBALANCED LOAD

An unbalanced load can make the drum spin unevenly. The machine may stop during the spin cycle to prevent damage. This is common when washing heavy items like blankets, or when the load is too small.

Tip: Open the machine, rearrange the clothes, and restart the cycle. Always try to balance your laundry evenly.

FAULTY LID SWITCH (FOR TOP LOAD MACHINES)

Top-loading machines have a lid switch. If the switch is broken or loose, the machine thinks the lid is open and will stop. This can happen during any stage of the wash.

What to do: Press the lid down firmly. If the machine works again, the switch is likely the issue and may need replacement.

DRAINAGE PROBLEMS

If water is not draining out, the machine will stop. This may happen due to a clogged drain hose or a blocked pump filter. Dirty water left inside is a clear sign of a drainage issue.

Try this:

• Clean the drain hose

• Remove and wash the pump filter

• Check for small objects like coins or hair pins stuck in the pump

OVERHEATING MOTOR

Washing machines have a motor protector to avoid overheating. If you run many loads back-to-back, the motor can get too hot. The machine will shut off until it cools down.

Tip: Let the machine rest for 30–60 minutes, then try again. If this happens often, the motor may be wearing out.

FAULTY CONTROL BOARD OR TIMER

If all other parts are working, the problem may be with the electronic control board or the timer. These control how the machine runs each cycle. A failure here can make the machine stop at random points.

This type of problem usually needs a technician to diagnose and fix.

WHEN TO CALL A TECHNICIAN

You can fix some issues by checking power, water, or load balance. But if the problem continues or you hear strange sounds, it’s best to call a professional repair technician. They have the right tools to test the motor, switches, and internal parts.

A washing machine is an important appliance. Regular maintenance, proper loading, and checking the water supply can help prevent sudden stops. Always follow the manufacturer’s instructions and avoid overloading the machine.

If your machine stops often and you cannot find the cause, get help from an expert. This can save time and prevent further damage.

Are you facing issues with your washing machine in Nairobi? Don't worry, as professional washing machine repair services in the bustling capital city of Kenya are readily available to assist you. Whether you're a homeowner or a business owner, a broken washer is bad.